IT PLANNING FOR SMEs

Integrated IT Solutions for SMEs

Assess internet connectivity, networks, servers, security and telephony within a shared business plan rather than as separate products. Define the scope, owners and acceptance criteria together with Quad Bilişim.

Orderly data centre aisle with cable trays and server cabinets; illustrative AI-generated photograph.

Three solution areas, one shared plan

Cloud and Data Centre: virtual servers, hosting, capacity and backup. Network and Security: cabling, internet access, Wi-Fi and access boundaries. Communication and Collaboration: cloud PBX, extensions and call flows. Managed support and software requirements are assessed where these areas connect.

The SME IT Department

A service model combining user support, system and network administration, maintenance scheduling and service reporting for businesses without an internal IT team or seeking to extend its capacity. Initial deliverables include a support inventory, responsibility matrix, and request and escalation workflow. User numbers, working hours and on-site visits are defined in the quotation.

Hybrid Infrastructure and Continuity

Resource planning, connectivity dependencies, access and recovery checks for businesses assessing office networks alongside data centre or cloud resources. Deliverables include an application dependency list, target architecture, migration plan and rollback plan. RPO, RTO and monitoring responsibilities are agreed separately according to business impact and the selected infrastructure.

New Office IT Setup

A solution bringing internet availability, structured cabling, Wi-Fi, user devices, cloud PBX and first-day support into a shared handover plan for businesses opening or relocating an office. Deliverables include a survey checklist, installation sequence, connectivity and call tests, outstanding work and an acceptance record.

Make the single-point-of-contact approach concrete through scope

Quad’s coordination role and the responsibilities of the customer representative, operator and software provider are listed separately in the quotation. A shared support workflow and reporting framework are established, with service hours and escalation owners defined. A single invoice, a single SLA, licences or third-party services apply only when explicitly included in the quotation.

Compare budgets using total cost of ownership

Alongside the monthly service fee, compare setup, licensing, hardware, internet, traffic, backup retention, on-site work and exit costs in 12- and 36-month scenarios. Savings or reductions in downtime are not promised without measured data.

Explore three example architectures

These diagrams are planning examples, not actual customer case studies or ready-to-deploy commitments. They illustrate how networking, cloud and communications can be connected within one design.

Branch network and access
Cloud / data centre
PBX and operations
Multi-site business: Schematic planning example. Components, connections, licensing and redundancy are verified during the survey.
Users and access
CRM / business application
PBX call flow
Remote sales team: Schematic planning example. Components, connections, licensing and redundancy are verified during the survey.
Office and security
Application resources
Backup and recovery
Hybrid office and data centre: Schematic planning example. Components, connections, licensing and redundancy are verified during the survey.

LET’S PLAN TOGETHER

Let’s plan your IT needs together

Share your current needs and priorities. Let’s clarify the scope, technical requirements and information needed for a quotation together.

Quad Bilişim

Since 2012, we have aligned businesses’ technology needs with their workflows.

GET IN TOUCH

+90 850 474 33 34 info@quadbilisim.com

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No:10 /J, Şile / İstanbul

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